FAQs

1. What is Felinisya?

Felinisya is a cat-inspired lifestyle brand offering elegant, soft, and thoughtful accessories designed for both cats and their humans. Every product blends beauty, comfort, and intention.

2. Who founded Felinisya?

Felinisya was created by Edmée, a passionate designer living between France and New Zealand, inspired by the emotional connection shared with cats.

3. Are the products safe for my cat’s skin?

Yes. All Felinisya accessories are curated or designed to be gentle, hypoallergenic, and respectful of your cat’s delicate skin.

4. Do you ship internationally?

Yes, we ship globally so cat lovers everywhere can enjoy our creations.

5. How long does delivery take?

Shipping times vary by location, but most orders arrive within 7–15 business days.

6. Can I return or exchange an item?

Absolutely. We offer a 14-day return or exchange on all unused items.

7. Do you offer personalized or custom designs?

Some collections include customizable options. Contact us if you have a special request!

8. Are your accessories handmade?

Many of our items are handcrafted or curated from small ethical makers who share our values.