Shipping policy

At Felinisya, every order is prepared with care — just like the gentle attention we give to each feline-inspired creation. We work with trusted logistics partners to deliver your items safely and on time.

🌍 Worldwide Shipping

Yes, we ship to cat lovers across the world.
Delivery times vary depending on destination.

⏳ Processing Time

All orders are processed within 1–3 business days.
During peak seasons or new collection launches, processing may take slightly longer, but we always work with intention and speed.

🚚 Estimated Delivery Times

  • Australia and New Zealand: 4–10 business days

Please note: These are estimates. Actual shipping times may vary depending on customs and local courier handling.

💌 Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to follow your parcel every step of the way.

🛃 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or local taxes.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.

❗ Incorrect Address

If you entered an incorrect address, please contact us within 12 hours of placing your order so we can update it before shipping.